Check your spam folder and text messages for your login information and setup instructions.
If you are still unable to find the information, send ONE email or open ONE support ticket and wait for our response.
DO NOT SPAM US WITH MULTIPLE EMAILS/TICKETS REGARDING THE SAME ISSUE. IT ONLY SLOWS DOWN OUR ABILITY TO PROVIDE SERVICE
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We are aware that the EPG guide is having some issues at the moment. Our tech department is looking into the problem. DO NOT OPEN A TICKET OR EMAIL US ABOUT IT. WE KNOW.