There are upcoming maintenance events which may impact our services. Learn more

Announcements

VPN Setup Information

  • 12th March 2025
  Try one of the following    https://protonvpn.com/pricing/ > Has a free option for 1 device only   https://mullvad.net/en/   https://www.privateinternetaccess.com/buy-vpn-online   https://www.expressvpn.com/order     Set it up and set your location to a different city in the US     Or you can try JuiceVPN and Get a ...
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New billing/renewal system

  • 12th March 2025
Effective March 10, 2025 New and existing customers: After making a payment, you will receive a new automatically generated username and password via email and support ticket. Please use this as your new login.   Renewals: You will receive an invoice about a week before your bill is due. Log in to the EZ MEDIA client area to view and pay your ...
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Wait times

  • 8th December 2024

We have a high number of customers, so please be patient as we assist you. Support is provided on a first-come, first-served basis. Avoid spamming; sending multiple emails or tickets for the same issue, as it slows down the process for everyone.

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CHECK YOUR JUNK MAIL AND ACCOUNT INBOX

  • 6th December 2024
Your login information and setup instructions are sent to you after your payment has been received in our system.  A support ticket is automatically generated.  The email address you leave on the order form are where your information is sent to.   Too many of you are either ignoring or not bothering to check, so you open a ticket asking for ...
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