There are upcoming maintenance events which may impact our services. Learn more

Announcements

Important: Please Report Service Issues Promptly

  • 19th August 2026
Important: Please Report Service Issues Promptly If you are experiencing problems with your service, please contact us as soon as possible. Do not wait days, weeks, or months before reporting an issue. If something isn't working, you have two options: - Send us an email - [email protected] - Open a support ticket through your customer account ...
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Referring New Customers

  • 21st February 2026

To refer someone to EZ Media,

Please have them send an email to [email protected] with who referred them and which subscription they are interested in.

A client account will be made for them to log in to the website and they can make their purchase from there

DO NOT SHARE PAYMENT LINKS 

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Opening/Closing Tickets

  • 5th February 2026

If you open a ticket with a concern, please DO NOT CLOSE YOUR OWN TICKETS

When you close your own ticket, it gets lost in the system.  

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ALL CUSTOMERS, CHECK YOUR JUNK MAIL AFTER MAKING PAYMENT

  • 25th August 2025
All new and existing customers, please CHECK YOUR JUNK MAIL AFTER MAKING A PAYMENT   OUR EMAILS SOMETIMES END UP IN SPAM AND NEED TO BE WHITELISTED IN YOUR INBOX CHECK SPAM/JUNK FOLDERS TO FIND LOGIN DETAILS.   !!LOGIN DETAILS CAN ALSO BE FOUND IN YOUR BILLING ACCOUNT!!   login to your billing account you will see your "ACTIVE" ...
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