Announcements

Wait times

  • 8th December 2024
Due to the high volume of customers on this service, we kindly ask that you be patient with us while providing support to you.   Everybody gets put into a queue and is then assisted on a first come first serve basis.   Also please avoid spamming; sending multiple emails, opening multiple tickets, all for the same issue.  All that does is ...
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FOR THE LOVE OF GOD, CHECK YOUR JUNK MAIL AND TEXT MESSAGES

  • 6th December 2024
Your login information and setup instructions are sent to you after your payment has been received in our system.  The email address and phone number you leave on the order form are where your information is sent to.   Too many of you are either ignoring or not bothering to check, so you open a ticket asking for your info that's already been ...
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Refunds vs. Disputes

  • 4th December 2024

If you want a refund.  Just ask.

 

Send an email to info@ezmedia.org

 

Or open a support ticket

 

Going to your bank to open a dispute only ties up your payment, which can take weeks/months to process.

 

Just contact us and it can be issued immediately 

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How to renew

  • 22nd November 2024
EZ Media – How It Works   Important Notice: Subscriptions Do Not Auto-Renew   - It is the customer’s responsibility to make payments before the expiration date to maintain uninterrupted app access. Expiration date is on the main screen of the app.   - You can make a payment before your account expires without losing any subscription ...
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