Opening/Closing Tickets

5th February 2026

If you open a ticket with a concern, please DO NOT CLOSE YOUR OWN TICKETS

When you close your own ticket, it gets lost in the system.

Customer service

23rd December 2025

Due to the high volume of traffic on our site, there may be slight delays in customer service response times. Rest assured, all inquiries and issues are put in priority sequence and will be addressed within 24 hours if not same-day. Should a delay take longer than 24 hours, you can send an email to info@ezmedia.org and follow up with ...

ALL CUSTOMERS, CHECK YOUR JUNK MAIL AFTER MAKING PAYMENT

25th August 2025

All new and existing customers, please CHECK YOUR JUNK MAIL AFTER MAKING A PAYMENT OUR EMAILS SOMETIMES END UP IN SPAM AND NEED TO BE WHITELISTED IN YOUR INBOX CHECK SPAM/JUNK FOLDERS TO FIND LOGIN DETAILS. !!LOGIN DETAILS CAN ALSO BE FOUND IN YOUR BILLING ACCOUNT!! login to your billing account you will see your "ACTIVE" ...

IF YOU WANT A REFUND - send a request to info@ezmedia.org

3rd July 2025

Please stop opening Disputes with your bank.

If you are having issues with the service, reach out for assistance by email at info@ezmedia.org

If you are not satisfied with the service, email info@ezmedia.org and request a refund

DO NOT OPEN A DISPUTE

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Opening/Closing Tickets

Customer service

ALL CUSTOMERS, CHECK YOUR JUNK MAIL AFTER MAKING PAYMENT

IF YOU WANT A REFUND - send a request to info@ezmedia.org

Support

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Support

Announcements

Opening/Closing Tickets

Customer service

ALL CUSTOMERS, CHECK YOUR JUNK MAIL AFTER MAKING PAYMENT

IF YOU WANT A REFUND - send a request to info@ezmedia.org

Support

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