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Customer service

  • 23rd December 2025
Due to the high volume of traffic on our site, there may be slight delays in customer service response times.   Rest assured, all inquiries and issues are put in priority sequence and will be addressed within 24 hours if not same-day.   Should a delay take longer than 24 hours, you can send an email to info@ezmedia.org and follow up with ...
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ALL CUSTOMERS, CHECK YOUR JUNK MAIL AFTER MAKING PAYMENT

  • 25th August 2025
All new and existing customers, please CHECK YOUR JUNK MAIL AFTER MAKING A PAYMENT   OUR EMAILS SOMETIMES END UP IN SPAM AND NEED TO BE WHITELISTED IN YOUR INBOX CHECK SPAM/JUNK FOLDERS TO FIND LOGIN DETAILS.   !!LOGIN DETAILS CAN ALSO BE FOUND IN YOUR BILLING ACCOUNT!!   login to your billing account you will see your "ACTIVE" ...
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IF YOU WANT A REFUND - send a request to info@ezmedia.org

  • 3rd July 2025

Please stop opening Disputes with your bank.

 

If you are having issues with the service, reach out for assistance by email at info@ezmedia.org 

 

If you are not satisfied with the service, email info@ezmedia.org and request a refund

 

DO NOT OPEN A DISPUTE

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Keep the same info after renewal

  • 6th April 2025
If you want to keep the same username and password moving forward when renewing, Login to your website account and select "make a payment" there should be an invoice 7 days before your renewal is due Or Send an email to info@ezmedia.org and clearly state which plan you want to purchase (1 month, 6 months, 12 months) You will be sent a direct ...
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