There are upcoming maintenance events which may impact our services. Learn more

Announcements

Wait times

  • 8th December 2024

We have a high number of customers, so please be patient as we assist you. Support is provided on a first-come, first-served basis. Avoid spamming; sending multiple emails or tickets for the same issue, as it slows down the process for everyone.

Continue reading

CHECK YOUR JUNK MAIL AND ACCOUNT INBOX

  • 6th December 2024
Your login information and setup instructions are sent to you after your payment has been received in our system.  A support ticket is automatically generated.  The email address you leave on the order form are where your information is sent to.   Too many of you are either ignoring or not bothering to check, so you open a ticket asking for ...
Continue reading

Refunds vs. Disputes

  • 4th December 2024

If you want a refund.  Just ask.

 

Send an email to info@ezmedia.org

 

Or open a support ticket

 

Going to your bank to open a dispute only ties up your payment, which can take weeks/months to process.

 

Just contact us and it can be issued immediately 

Continue reading